Privacy Policy Overview

This Privacy Policy is provided by SCIENTIST SKIN LAB LTD, located at 7 St. Petersgate, Stockport, SK1 1EB, United Kingdom, and applies to the website www.mdceuticals.com. The purpose of this policy is to explain how we control, process, handle, and protect your personal data when you interact with our business and use this website. If you disagree with any part of this policy, please stop using the website and refrain from submitting your personal information.

Key Definitions

  • GDPR: General Data Protection Regulation.
  • PECR: Privacy & Electronic Communications Regulation.
  • ICO: Information Commissioner’s Office.
  • Cookies: Small files stored on a user’s computer or device.
  • EMS: Email marketing service provider.

Key Principles of GDPR

Our privacy policy adheres to the following key principles of GDPR:

  • Lawfulness, Fairness, and Transparency
  • Purpose Limitation
  • Data Minimization
  • Accuracy
  • Storage Limitation
  • Integrity and Confidentiality
  • Accountability

Data Storage and Security

Personal data collected by SCIENTIST SKIN LAB LTD or md:ceuticals is processed by our staff or our service providers. This data may be used to fulfill customer orders and provide support and consultancy services. All personal information is stored securely, in line with our security policies, and encrypted data cannot be accessed by third parties. Sensitive customer details are not stored to prevent loss. Although we take extensive measures to protect data during transmission over the internet, we cannot guarantee complete security, and any transmission is at the customer’s own risk.

Use of Collected Data

SCIENTIST SKIN LAB LTD or md:ceuticals uses collected data for the following purposes:

  • Providing customers with requested information, services, and products.
  • Allowing customers to participate in interactive features of our services.
  • Notifying customers of updates to the website or store.

Your Individual Rights

Under GDPR, you have the following rights:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right not to be subject to automated decision-making, including profiling

You also have the right to file a complaint with the ICO at www.ico.org.uk if you believe your personal data is being mismanaged.

Internet Cookies

We use cookies on the md:ceuticals’ website to enhance user experience by tracking website usage and keeping users logged in. Some cookies are essential for the full functionality of the website. We provide a cookie control system that allows you to accept or manage the use of cookies. You can also modify your web browser to manage and delete cookies.

Data Security and Protection

We ensure the security of your personal information through secure data storage technologies and precise procedures that comply with GDPR requirements.

Email Marketing Messages & Subscription

Under GDPR, we use the lawful basis of consent for anyone subscribing to our newsletter. We collect only essential data, as detailed in the “Data Storage and Security” section. Email marketing messages are sent through an EMS (Email Marketing Service), which allows us to track subscriber activity such as opens, clicks, and geographic data. Our EMS provider is SENDINBLUE, and we hold information such as your email address, IP address, and subscription time and date.

All email marketing messages are sent in compliance with GDPR and PECR. You can easily unsubscribe or manage your preferences at any time by following the instructions in the marketing messages or contacting the EMS provider directly.

Contact Us

For further information or clarification, please contact us directly.